Live Chat Alternative for your website
Why add live chat on your website?
Companies spend hundreds of marketing dollars each day to attract visitors to their websites, but 7 out of 10 of online visitors leave the company website without even saying “Hello”.
This happens because when customers are searching online they don’t open just your website. They open a few different websites and they start comparing the products and prices. Even if they like what you are offering the level of trust in your business is still low, because you are a new company for them.
Live Chat Alternative looks like a green button on the website and the first thing it does is show the customers you are open for communication. This gives them the confidence that they can always rely on you.
The second thing is that If customers have questions they can use the live chat software on your website and ask. The best part for you is that you can answer on your existing phones, so there is nothing you need to change in your day-to-day work operations.
Benefits of having online chat tool on your website
Drive more sales – А perfect opportunity for you or for your sales team to upsell and cross-sell. Provide your web page visitors with an easy way to reach out when they are in buying mode, that will not only help them finish the purchase quicker but will help your business increase the revenue.
Lower cart abandonment rate – Improve the checkout process using our online chat tool on your website! It will help to reduce the cart abandonment rate and increase conversion rates.
Fast resolutions – During a phone conversation the participants are more focused. Provide quick answers to sales, billing and technical inquiries with the real-time conversation created with Live Chat Alternative.
How does the Live Chat Alternative tool work?
Customers can connect with you without interrupting their buying experience because the service is visible on all pages of your website. They can use the device they are currently browsing on (smartphone, tablet, PC or other) without installing any additional app or software.
Live Chat Alternative works by allowing website visitors to start a personal voice conversation with your company representatives through your web pages. The Live Chat Alternative connects site users with the telephone numbers that you designate. Use existing numbers – no need for new ones.
Integration steps of Live Chat Alternative on your website
Live Chat Alternative doesn’t require an integration process, because it connects to your existing phone lines. There is no need for additional software or product training, so your company keeps working the same way.
Add Live Chat Alternative to your website in three easy steps:
- Register using the “Get Started” button.
- Copy/paste the code on your website.
- Input your number and you are ready to go!
The best live chat for your website comes with us !
Website chat software for customer engagement
Get more engaged customers. Live Chat Alternative is designed to help your website visitors leave their comfort zone and connect with you in the moment of intent. That way you connect with more customers that are ready to buy.
Online business chat for building trust
Earn customers’ trust so they buy from you. Building trust during phone conversation is 10x times easier than during text messaging. Customer trust also equals customer loyalty which is vital for online businesses.
No need to change your daily routine
Connect with more customers! Live Chat Alternative acts as a bridge between website visitors and your business. Calls are coming directly to your existing phones, so there is no need to change your day-to-day business operations. Keep working the same way, but make more sales.
Caller Geolocation
Our live chat system captures geolocation data of callers and provides you with information about their whereabouts during the call. A live chat functionality on your website that will help you analyze from where business inquiries are coming from.
Call recording
With this live chat feature on your website you can re-listen calls. You will receive the call recordings on your email or access them through the admin panel. Track the performance of your team and store valuable customer information.
Working hours
Set the business hours you are available to receive calls and outside of these hours customers can use the Message Form feature to send inquiries and orders on your email.
Web page optimization
Some web pages bring you more sales than others. Live Chat Alternative provides you with the functionality to learn which page the customer was on when they decided to contact you.
Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people.