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What is live chat customer service?
Being competitive is not only about providing your customers with
What is Account-Based Marketing?
Account-based marketing is the process that allows you to align
How to improve chat customer service?
Since the start of the online chat back in 1973, this type of communication has developed exponentially. Just in recent years companies began to discover the effect that online live chat offers when it comes down to website conversion rates. You might ask yourself why phone calls and live chats are much
What is live chat customer service?
Being competitive is not only about providing your customers with a unique product or service. Competitiveness stretches far beyond the product/service itself. Once the purchase
What is customer engagement?
Customer engagement has become an extremely important concept nowadays, as customers have a lot of choices and companies invest more resources to attract customers on
Customer engagement – best practices and examples of effective messages
We live in a rapidly evolving world where the connection between a company and its customers is becoming more complex and deeper than just the
What is live chat?
Live chat is one of the most common ways for distant interactions, used for communication between two or more people. But what is live chat, actually? And are there any
What is typing speed?
We all use typing devices throughout the day. Whether it is typing on a laptop, phone, or tablet. It is a major part of our professional life to know how
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Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people.