The live chat alternative
Nowadays, your tourist’s demands and expectations are growing. That is the reality. The customer is always right is more than a law now. In every business field, the customers become more right than ever. Stronger competition creates demanding audience!
The tourists use every opportunity to leave or share their feedback about their stay, not just in the hotel Book of complaints and suggestions, but to spread it all over the internet in form of reviews, customer ratings, forums, etc. Of course, the “old fashion” reviews such as mouth to mouth among friends and colleagues still have even the greatest impact, as the opinion maker.
But, the good Hotel Managements know how to take care for their guests. They know how to ensure top-level customer service, thus they can expect higher tourist’s satisfaction, but even the best manager needs the right equipment to achieve best possible results.
So, that’s where the live chat alternative comes as a powerful tool for good hotel management.
The live chat alternative is the service that helps you offering your guests to feel special since the first contact with your confided hotel.
The live chat alternative is your additional reservation channel, where the tourists make quickly their reservation either via voice call or via messaging. Their choice, but your profit.
The live chat alternative helps you attract the tourists to communicate and pay directly to you. That creates more personal attachment, so a greater chance of becoming a regular happy guest.
The live chat alternatives doesn’t change your workflow and current routine, thus no need for training
and no time wasted for learning. You have a helpful work tool, but you don’t spend money or time to learn how to work with it.
The live chat alternative is equipped with administrative panel accessible for the hotel management only. The person in charge can monitor and collect useful information. i.e tourists geolocation, messages, and call recordings, etc.
The live chat alternative gives green light for Hotel management whether you manage a 5* star downtown hotel or seaside Apart Hotel as the service is a general solution with flexible subscriptions according to the capacity of the hotel.
There is no need for extra staff on duty to lead and answer long conversation over chat window.
It is not necessary for employers on duty to waste time chatting and falling behind with other responsibilities.
This time hotel management has a useful combined solution to communicate with their quests.
After spending so long time searching and trying different tools, your trials reaching their end. Greenlight for hotel management means the Green button of live chat alternative.
