Live Chat Case Studies
Over 30,000 companies use the Live Chat Alternative to grow
22% cut in the cost for new client acquisition
Learn how the BNP Paribas Personal Finance built more trust in website visitors and reduced the cost for new client acquisition.
30,000
customers
178
countries
1 Million
Calls & Messages
See more Live Chat Alternative case studies
The Municipality of Burgas provided citizens and those living abroad the opportunity to contact the E-Government directly from around the world. The positive feedback increased the rating of the municipality significantly.
Pamporovo PLC Hotel Group reported a 35% increase in pre-event bookings(e.g ski packages, horse riding, winter hiking ant other) and also increased direct reservations by 28% allowing the company to raise their profit margins as well.
Live chat software reviews posted by our customers:
Samara Adventure
Live Chat Alternative has helped us attract a lot of new travelers from around the world. We see a significant increase in travel bookings since we started using the software on our website.
Reykjavik Helicopters
Our service team is on duty 24/7 so the Live Chat Alternative service is a perfect fit for our website. As helicopter tour provider we are happy to see an 35% increase in tour bookings.
Stoked School Surf
We can’t hide our satisfaction from using the service. We receive more call inquiries about surf lessons than ever! Now we help twice as many people to learn how to surf and find the perfect wave!
M & H Travel and Tours
The 28% increase in the travel bookings in Asia is a great result for us. Not only we offer better world-wide service but we also receive more customer inquiries regarding tailor-made holidays.
One King West
The 20% increase in direct bookings shows the benefit of using the Live Chat Alternative for our hotel website. The integration with Google Analytics helped us to identify which advertising campaigns are effective.
Arenal Springs
Live Chat Alternative gave us a huge opportunity to get more tourists and increase reservation rate. This also reflected on our tour and restaurant reservations. We highly recommend the service.
OASIS - Resort & Spa
The free international calls provided by Live Chat Alternative are the main communication tool that website visitors and tourists use to contact our complex regarding their vacations on the Black Sea.
Hotel Royal Spa
The Live Chat Alternative software we have on our website contributed to many positive customers reviews. Being able to call us directly from the device they use to browse our site is a great plus for our customers.
Hotel Residence - Dune
The best thing for us was that we didn’t need to change anything in our staff’s daily routine and there was no need for additional training. We receive the calls from our website directly to the hotel reception phone.
Roseate Hotels & Resorts
As a collection of luxury boutique hotels and resorts we hold pride in the unparalleled experience we offer to our guests. The world-wide free call offered by Live Chat Alternative is a perfect fit to our luxury services.
Little Light Bazar
We see that the interactive button design of Live Chat Alternative captures the attention of online shoppers and they are more willing to call us and order or ask us questions regarding the products they like.
Snapp CV
More qualified candidates! It was very easy for job candidates to contact us and they were happy to find out more about the job positions we offer. This led to a 36% increase in job applications from abroad.
North County IT Consulting
Trust and Interpersonal connections are very important for us. That’s why we like Live Chat Alternative, as it allows us to establish quick and reliable connection with the small and medium sized business.
Hunters Ski School
Since we started using Live Chat Alternative we see an ever growing interest in our services. We see that not only new but also returning customers are using the the live chat software on our website.
"Victor Hugo" School
The service helped us a lot to improve the connection between our students, their parents and our teachers. It is the preferred method that new students and present ones use to connect with our educational institution.
Jokings Educare
Live Chat Alternative greatly helps students from Nigeria and Ghana to connect with our qualified counselors to receive more information about studying abroad, about the admission process and future career choices.
Maruti Suzuki NEXA
To provide easy connection with us is really important. As a car dealership we help customers to pick the most suitable vehicle for their needs and budget. Live Chat Alternative helps us to increase sales.
Ireland India Council
The Live Chat Alternative is really useful and helps us to support our working and student community needs. With the service we can easily provide information services and assist with practical solutions for Indians in Ireland.
For more detailed live chat case studies check our customer success stories
Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people.